Cover Letter Sample for Customer Experience Job

Cover Letter Sample for Customer Experience Job SAT / ACT Prep Online Guides and Tips If you're hoping to join a customer experience team, then you've got to have good people skills! In this sample cover letter, the applicant emphasizes her warm, patient, positive qualities, as well as her love for the company's products. Read on to see how Poppy presentsherself as a strongapplicant, and then continue on to the breakdown of what this letter does well. Cover Letter Sample for Customer Experience Representative Poppy Harrington14 Standish St.Cambridge, MA 02138edward.harrington@gmail.com * 555-555-5555 May 1, 2016 Zachary ParkerDirector of Customer RelationsLark Lenses102 Charles St.Boston, MA 024 Dear Zachary Parker, I’m excited to apply to the position of Customer Experience Representative with Lark Lenses, a position I learned about from Product Designer, Allie Saltman. As an experienced support representative and long-time patron of Lark Lenses (I’m wearing â€Å"Anderson† glasses as I type this), I’d be thrilled to join the Lark Lenses team. Please allow me to share my experiences as they relate to the responsibilities of Customer Experience Representative. For the past two years, I worked on the support team of marketing software start-up, DubStop. I taughtcustomers the ins and outs of the software and helped troubleshoot problems through phone, email, and live chat. Typical problemsincluded account set-up, payment processing issues, and software bugs. From this role in customer support, I developed stellar communication and organizational skills and the ability to think on my feet. While I love interacting with customers, I’m less passionate about marketing software and aimto work in the fashion industry. As I mentioned above, I’m a hugefan of Lark Lenses’ products and am inspired by the company’s devotion to high quality eyewear, low costs, and innovative customer service. My loyalty was cemented the first time I tried its home try-on service; I ended up ordering both my Andersons and the Winstonian sunglasses. As a devoted Lark Lenses' customer, I have the familiarity with your products to jump right in and hope, over time, to grow within your company. I’m confident that I have the personal qualities of warmth, patience, adaptability, sincerity, and energy to excel in the role of Customer Experience Representative. Lark Lenses inspires me withits innovative work at the crossroads of fashion and technology.I would love to learn more about the role and can be reachedby phone or email. Thank you very much, and I look forward to hearing from you soon. Sincerely, Poppy Harrington PoppyHarrington From her cover letter, it sounds like Poppy could turn her customers' frowns upside down. Customer Experience Cover Letter: The Breakdown Poppy's excited by the prospect of joining the Lark Lenses' team, and she makes sure the hiring manager knows it. She starts out by showing familiarity with the company; not only does she know someone who works in product design, but she was also wearing her Lark Lenses glasses as she wrote the letter. Poppy states thatshe has experience working in support and interacting with customers over the phone and through email and live chat. She also explains the reason she wants to switch, stating that she would prefer to work infashionover software. Poppy further expressesher excitementby saying she hopes to grow within the company. Poppy uses a few specific examples in her letter, describing some of her responsibilities at DubStop and her experiences with Lark Lenses and its home try-on program. Overall, her cover letter helps personalize her application and express her enthusiasm for the company and its available role in customer experience. Poppy's coverletter also features a traditional format, with her name and contact information at the top, followed by the date and the hiring manager's details. Should your cover letter look the same? A Note on Format If you're sending your cover letter by hard copy (rare) or as a Word attachment, then you'll likely use a similar format to the one you see in the sample above. However, if you're pasting your email directly into the body of an email or a text box on an application portal, then you don't really have to worry about these traditional headers. In the latter two cases, you can just start right in by addressing the hiring manager. In these plain text, electronic formats, a real-life signature's not part of the equation either.Think about how you're sending your letterand any other application instructions as you put on the final touches! As with your cover letter'scontent, make sure to be intentional about its overall look. What's Next? Looking for more samples? Check out our full cover letter guide with six sample letters, plus you'll find some great tips for writing your letter. Are you figuring out how to start your own letter? Our cover letter guide will help you push past writer's block with a clear step-by-step template.

Vietnam the history of, and the political policies of the United Term Paper

Vietnam the history of, and the political policies of the United States and Vietnam - Term Paper Example However, this was not always the case. Although there were behind the scenes talks between the two countries in the twenty years since the end of the war in 1975 it was not until 1995 that diplomatic relations were officially re-established. Since then the relationship between the two have been improving with each passing year. The present U.S. administration, headed by President Barack Obama has now officially designated the Republic of Vietnam as a â€Å"significant partner†. This paper will briefly outline the changes that have occurred in the last forty years, concluding that overall there is now a strong diplomatic and economic bond uniting the two nations. The U.S. relationship with Vietnam in the twenty years leading up to 1995 was strained. Almost immediately after its victory over South Vietnam the new Republic further antagonised American interests by turning to the U.S.S.R. for military aid and financial assistance (Largo 2002). China, other smaller South East Asian nations and the United States were all concerned with the growing influenced of the Soviet Union in the region; ironically, the very reason that the U.S. had previously involved itself in the Vietnamese civil war. The Vietnamese decision to invade Cambodia in 1979 also strained an already tense relationship. The U.S. promised to continue the trade embargo put in place after 1975 until Vietnam removed its occupying forces from Cambodia (Largo 2002). The prisoner of war issue also strained the relationship between the two countries. For many years after the end of the war in 1975 the U.S. claimed that Hanoi was not doing enough to repatriate American service personnel held prisoner during the war. While it is unlikely that American POW’s remained captive after the end of the war the image remained a strong one for many in the U.S; indeed, the image of the captive American was such a powerful cultural icon that it had a significant negative effect

Qualitative Methodology Review of Australian Homeless Essay

Qualitative Methodology Review of Australian Homeless - Essay Example This paper will discuss the meaning of homelessness, its implication and importance of understanding homelessness. It will also explore and analyse the different research methods used and how the research was approached focussing on the choice of research method and why the method was used. It will try to identify the data collection and analysis used. This paper will try to identify why and how the chosen methods were effective. It will also try to point out the themes, language and focus arguments involving homelessness sin Australia. Homelessness, according to Robinson (2003) means lack of belonging which has grown into a significant social issue. Homelessness can be attributed to the status of an individual, from children to elderly population in a given territory or location with regards to shelter. An individual may be temporarily homeless or can be homeless for a long time. Those who are considered homeless in a temporary manner are the stowaways or teens who ran away from home due to family problems. They may be couch-surfing with friends’ homes. There are also young adults who may be temporarily homeless due to partner problems. In a report prepared by Homelessness Australia, it was estimated that about 105,000 people are homeless across Australia. It was suggested by the report that about 7,483 families with children are without home among them. More striking about the report was that about 12,133 are children or ages 12 or below. About 1 in 39 children under 5 years of age were provided homeless service the previous year. About 27.2 percent are Aboriginal and Torres Strait islander children, but the report also cited that 2 in 3 children are turned away for homeless services (Homelessness Australia, 2010). The Council to Homeless Persons presented several reasons why individuals become homeless including youths aged 12 to 24. Reasons include the breakdown of the family or a relationship,

The Cultures of Colonial North America Essay Example for Free

The Cultures of Colonial North America Essay The Enlightment and the Great Awakening were both huge impacts on the colonial regions of North America. During the Enlightment, the thinkers were arguing that the universe was governed by natural laws that people could understand and apply to their own advantage. The writers were emphasizing rationality, harmony, and order. Sons were being sent to college during this time and many people were reading and writing. However the Enlightment did cause a decline in religious devotion. The Great Awakening was a response to the Enlightment because it challenged the rationalist approach to religion by having ministers preach more emotionally than rationally, by having people find relief in religious enthusiasm, and by having like-minded men be trained for the ministry. Before the Great Awakening, people were listening to ministers who were preaching rationally and not emotionally. The poor young people began to grow disaffected as they were forced to postpone marriages because of scarcity and expense of the land needed to farm a household. They refused to attend church meetings and would instead gather together at night for frolics, increasing their discontent. In the 1730s, Reverend Jonathan Edwards began a movement to challenge the rationalist approach on religion. He made the young people his target. He believed that their hearts needed to be touched in a way that appealed to their emotions. He preached and church membership began to grow with people wondering what they could do to be saved. People then began to listen to ministers preaching emotionally, rather than to ministers preaching rationally. People began to feel relief in religious enthusiasm. The people were going through economic and social stresses at this time, being unable to find land and unsure whether to marry, and to participate in the promise of a growing economy. This widespread colonial revival of religion became known as the Great Awakening. It is seen as the American version of the Protestant Reformation. Religious leaders established this with calls for piety and purity. During the Great Awakening, ministers began to be taught to preach emotionally. William Tennent established a school in Pennsylvania to train like-minded men for the ministry. His Log College evolved in the College of New Jersey. William Tennent toured with George Whitefield to deliver the famous sermon The Dangers of an Unconverted Ministry. This sermon told Protestants to examine the religious convictions of their own ministries. Conflict did break out, and in some regions the church hierarchy divided into separate organizations. The Enlightment and the Great Awakening go hand-in-hand in impacting the colonies of North America. The Enlightment was a time when there was a decline in religious devotion, but the Great Awakening was a colonial revival in the spread of religion. The Great Awakening was a response to the Enlightment because it challenged the rationalist approach to religion by having ministers preach more emotionally than rationally, by having people find relief in religious enthusiasm, and by having like-minded men be trained tor the ministry. The Great Awakening helped many economically and socially stressed people find relief in religion.

8th Fire: Indigenous in the City Analysis: One Step Forward, One Step B

8th Fire: Indigenous in the City, is part of a documentary series that describes the challenges that aboriginal people face when moving to the large cities from reservations. The documentary begins by describing the stereotypes that English Canadians as well as other visible minority groups perceive aboriginal people to be. They show how damaging the stereotypes are to the First Nations, especially in the area of education. The documentary concludes by offering a few some solutions of how to change and improve the relationship between the aboriginal community and the rest of Canada. The two main aspects of the film that I will focus my analysis on is the education system from past to present and the negative impacts it has had on the First Nation’s people as well as aboriginal stereotyping. These two themes were the most prominent topics brought up throughout the film, and while one topic was well argued and framed, the other I will argue was more damaging than educationa l. I should mention that due to my ethnicity being of aboriginal decent, Mà ©tis in particular, I was extremely critical of the film because though these issues need to be addressed publicly, if they are presented in the wrong light, it can cause more negative implications than positives. Though the film mentioned the impact that residential schools had and still has on the aboriginal people, I felt that this issue needed to be stressed further because the legacy of the schools is still extremely prominent in aboriginal communities today. The film refers to the fact that residential schools harmed the aboriginal people because they were not able to learn their culture, which has resulted in the formation of internalized oppression within in the group. â€Å"The... ...t Kids Docs Radio TV. Web. 1 Apr. 2012. . Fleras, Augie. â€Å"Aboriginal Peoples in Canada: Repairing the Relationship.† Chapter 7 of Unequal Relations: An Introduction to Race, Ethnic and Aboriginal Dynamics in Canada. 6th ed. Toronto: Pearson, 2010. 162-210. Print. King, Thomas. â€Å"Let Me Entertain You. The Truth About Stories: A Native Narrative. Minneapolis: University of Minnesota Press, 2005. 61-89. Print. Ruth, Seà ¡n. â€Å"Theories of Internalized Oppression.† Leadership and Liberation: A Psychological Approach. London: Routledge, 2006. 155-173. Print. Schissel, Bernard, and Terry Wotherspoon. â€Å"The Legacy of Residential Schools.† Inequality in Canada: A Reader on the Intersections of Gender, Race, and Class. 2nd ed. Ed. Valerie Zawilski. Don Mills: Oxford University Press, 2010. 102-121. Print.

Prohibition in the United States and Christian Temperance Union

Prohibition, Why Did Americans Change Their Minds? Alcohol was thought to be the source of several of the nation’s problems. Issues like domestic violence, unemployment and poverty. The Women’s Christian Temperance Union first introduced the idea of prohibition, the illegalization of the buying, selling or consumption of alcohol. Prohibition was made official in 1919 as Nebraska became the 36th state to ratify the proposal. Prohibition took effect one year later in 1920.In the beginning, prohibition had an overwhelming amount of popularity from most of the country however Americans quickly changed their mind. Prohibition ended in 1933 with the 21st amendment to the Constitution. The increase in crime across the nation, several negative financial aspects of prohibition, and the eventual increase in corruption and loss of national restriction were all factors in the nation’s sudden change of heart. Perhaps the largest factor in the change was the overall increase i n crime.The most horrifying statistic from the Prohibition Era was the dramatic increase in homicides. Information taken from a FBI statistical report on homicides states that there was an excess of 9 homicides for every 100,000 people. There were more homicides during prohibition than during the upcoming decades, including both World War I and World War II (excluding deaths during combat). In order to continue the supply of alcohol, now illegal, underground operations began popping up in urban cities.Bootleggers ranged from middle class citizens and their homemade moonshine to an elaborate network complete with a supplier and several customers. With limits on law enforcement and the extent of U. S. jurisdiction, it was easy for people to get around the law. The distance off a U. S. coastline and boarders proved to be difficult areas for law enforcement to maintain. Bootleggers could often get out of U. S. jurisdiction and across the border to either Mexico or Canada where alcohol w as completely legal for sale and consumption.Another reason Americans changed their opinion was the negative effect prohibition had on several different financial aspects. Prohibition took away an enormous amount of income from the government, first with the absence of sales tax on the illegal merchandise. Any alcohol sold there could be no sales tax and thus gained no profit for the government. For all the tax that could have been collected the country could have paid off their national debt with a surplus of $200,000,000 dollars according to research titled The Last Crusade written by Leslie Gordon.But first and fore most prohibition shut down factories. Manufacturers had to shut down plants putting Americans out of a job. Job loss gave prohibition a negative outlook. The third reason Americans eliminated prohibition in 1933 was the corruption at a government level and the loss of national restriction needed to enforce prohibition laws and limits. Stated by Mabel Willebrandt, Depu ty U. S. Attorney General for Prohibition Enforcement, Senators, Congressmen and various government officials, disobeyed prohibition. The very people who put it into effect didn’t follow it.And with the lack of law enforcement, only 3,500 state agents and flying squadrons monitoring the country’s borders, crimes slipped passed the eyes of the police constantly. Crimes also occurred within the country unnoticed by police officers, causing assumptions towards law enforcement with questions on their relationship and involvement with the bootleggers and underground operations. Prohibition put the country in chaos. The increase in crime, lack of income for families and the government, and the government corruption and loss of restriction all became facctors in America’s decision to repeal prohibition.

The Causes and Effects of Obesity Essay - 1390 Words

So much of what occurs in this world is a result of cause and effect. For instance, if a match is struck; a flame ignites, if water is put on the flame; the flame is extinguished, if more fuel is added to the fire; the fire gets bigger. A major problem in our society today, the problem of obesity, results from cause and effect. While many factors are involved, the causes for obesity are ultimately from choices made by individuals. One of the causes for the continuing rise in obesity in the United States is because the cycle of obesity, that perpetuates from parents to their children, continues. Poor nutritional and physical activity modeling from obese parents has a profound negative effect on their children, and if we are ever going to be†¦show more content†¦While fast food is not the best choice of food to eat, it can be fine if eaten in moderation, and if children want to eat fast food too much, parents should just say no. Some parents blatantly state that they dont not have the control to resist buying unhealthy products for their children. They make it seem like they truly do not have a choice of whether they choose to feed their children healthy food or junk food, either because their children demand it or because they are are ignorant about other healthier alternatives. It is humorous to imagine a parent being driven by some powerful force driving through a fast food line or shopping in a grocery store and the unhealthy literally food jumping in shopping cart itself. It is a funny thought but that is almost what it is made to seem like. Recently there was a shocking story in the news about a toddler in Indonesia that smokes numerous cigarettes a day, the parents of the toddler say it is basically too difficult to get him to quit. There was an uproar from shocked parents around the world, claiming child abuse. 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